Office Policies Archives | Dr. Teresa Magus | Midtown Family Dentistry

Appointments

ell — Wed, 01 Mar 2017 13:31:43 +0000

Your dental appointment is considered confirmed at the time of booking. This means we are reserving time with our doctor, assistant and hygienist. We will be sterilizing and preparing the examination space as well as all the equipment and materials required for your visit and procedure. We therefore request that if you are unable to attend the scheduled appointment you contact our office with 24 – 48 hours notice to reschedule. As a courtesy we will telephone you the day before your appointment to remind you of the appointment you have booked.

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Cancellation and Missed Appointment Policy

ell — Wed, 01 Mar 2017 13:36:45 +0000

There are many times when our patients require urgent or emergency treatment and therefore require an appointment as soon as possible. When patients give the clinic advance notice of their need to cancel a scheduled appointment, this time can in turn, be allocated to those patients in need of urgent treatment. In this way the clinic can best serve the needs of ALL patients.

Dr. T. Magus requires a minimum of 24 hours notice if you need to cancel or reschedule an appointment. If 24 hours notice is not provided your account may be charged.

Missed appointment fees are billed as follows:

1ST missed appointment – $50.00
2ND missed appointment – $75.00
3RD missed appointment – $100.00

Please note that insurance companies DO NOT cover fees for broken appointments, therefore payment is the patient’s responsibility and all future scheduled, or required appointments, will no longer be held or booked respectively, until the assessed fee has been paid.

*Exceptions will be made for sudden illness or personal tragedy

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Payment Policy

ell — Wed, 01 Mar 2017 12:52:46 +0000

Unless prior arrangements have been made, payment is due upon completion of treatment. We accept Cash, Interac (Debit Card), Mastercard or Visa. If there are any outstanding charges on your account, payment is expected in full prior to your next appointment. If full payment is not made, your appointment will be rescheduled until your account is paid in full.

If the patient has dental coverage, the plan is a contract between the patient and the insurance company–we are not a part of that process.We will be happy to help you receive reimbursement by providing the necessary claim form which can be submitted electronically in order that you may contact your employer or the dental insurance company directly to claim your benefits.

Please note that not all services may be covered by your insurance carrier and every insurance plan has its own unique “quirks” and exceptions. Our office will do its best to assist our patients in understanding the details of their insurance plan; however, we are limited in the information we can access and it is ultimately the patient’s responsibility to understand their insurance.

Dr. Teresa Magus and her staff look forward to taking care of your oral health needs and welcome you and your family to our team of dental professionals.

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Your Privacy

ell — Wed, 01 Mar 2017 15:39:37 +0000

PRIVACY FOR COLLECTION OF INFORMATION

We understand the importance of the protection and use of your personal information and are committed to proper collection and disclosure. We also try to be as open and transparent as possible about the way we handle your personal information.

All staff members who come in contact with your personal information are aware of the sensitive nature of the information that you have disclosed to us. They are all trained in the appropriate uses and protection of your information.

Only necessary information is collected about you; information is only shared with your consent; storage, retention and destruction of your personal information complies with existing legislation, and privacy protection protocols; our privacy protocols comply with privacy legislation, standards of our regulatory body, the Royal College of Dental Surgeons of Ontario, and the law.

For our complete privacy policy please click here.

Contact our Midtown Toronto office about your next appointment. Schedule your dental examination today 🙂

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